2018 Studio Policy
Scheduling and Lesson Duration: The Iari Melchor Vocal Studio (IMVS) offers private one-on-one voice lessons in 40 minute increments. When you schedule a lesson at the IMVS, you are reserving a time slot that starts and ends at a specific time (for example, starts at 3:00PM and ends at 3:40PM). All scheduled time-slots are reserved with a debit or credit card number (given at the time of booking) that is held on file against cancellations and no-shows that are in violation of the 24 hour cancellation policy (see below). Clients are expected to arrive on time to start their lessons. Lesson ending-times are not extended for clients who arrive late.
Teaching Locations and Hours of Availability:
- Brady's Drum Studio in Campbell, CA (www.bradysdrumstudio.com) // Wednesdays 4:30PM-9:00PM and Sundays 10:00AM-2:30PM.
- Los Gatos School of Music in Los Gatos, CA (www.lgschoolofmusic.com) // Fridays 12:00PM-7:00PM.
Lesson Pricing and Methods of Payment: Each 40 minute lesson is priced at $80.00. You may choose to pay individually for each lesson, or prepay for a package of lessons to receive a significant discount on the overall price. If paying for individual lessons, payment is due by the end of each lesson. Accepted forms of payment include:
- Debit and Credit Cards (Visa and Master Card). An additional 3% Transaction Fee will be added to every debit and credit card purchase.
Cancellation Policy: I am happy to cancel any scheduled lesson regardless of reason and at no cost provided that I am given written notice of intent to cancel via email no later than 24 hours prior to a scheduled lesson’s start time. Any notices given after the 24 hour mark will automatically be charged the regular lesson rate (including the 3% transaction fee) in full to the card on file, or held against the number of lessons remaining, if the client has prepaid for a package of lessons. No exceptions.
Discounted Package Rate: You may choose to pre-pay for ten 40 minute lessons. When you do, the overall cost is discounted by 10% from $800 to $720. There is a 12 week limit, beginning on the date you pay for your package, in which all ten lessons must be scheduled and taken. Any unused lessons beyond the 12 week mark are forfeit. No exceptions.
Discounted Package Refund: Any request to have a refund for monies paid for the 10 Lesson Package will be honored IF the request is made within a 30 day period from the date of the first paid lesson. The amount refunded will be the remaining balance on unused lessons minus the discounted rate that was given on used lessons ($8.00 per lesson taken). After the 30 day period, no refunds will be issued under any circumstance. No exceptions.
Teacher Absences: There may be occasions when I must cancel a lesson (or an entire teaching week). I shall endeavor to alert all students well in advance of any pending absences. When I do, in so far as it pertains to prepaid students, my absence will extend the 12 week limit by an equal number of weeks I am absent.
Scheduled Holidays: The IMVS will be closed on the following days and times in observance of certain holidays and occurrences:
- 04/04/18 - 04/07/18 - Spring Break
- 05/27/18 - Memorial Day Weekend
- 07/02/18 - 07/24/18 - Summer Break
- 08/31/18 - 09/03/18 - Labor Day Weekend
- 11/19/18 - 11/26/18 - Thanksgiving
- 12/22/18 - 01/01/19 - Christmas & New Years
Student Showcases: By audition only. This is not your typical recital. This awesome performance showcase provides the enrolled student with an opportunity to perform onstage at a real music venue with a live band! Occurs once a quarter: Fall Quarter (December showcase), Winter Quarter (March showcase), Spring Quarter (June showcase). Contact Iari for more details.
Referrals: Clients who are especially happy with their lessons and the customer service I provide are encouraged to refer new clients to me at any time throughout the given teaching year. When you do, and after your referral takes their second lesson (their first non-discounted priced lesson) with me, you are given a $40.00 credit which may be applied to your next scheduled paid lesson.