IMVS Studio Policy

The IMVS offers Private Artist Coaching Sessions (PACS) that are 45 minute One-on-One music lessons priced at $165 per session that may be purchased and scheduled a la carte.

All scheduling is done online through IMVS's account with Acuity Scheduling.
Any PACS must be prepaid prior to scheduling, and that prepayment is used to reserve and confirm your lesson with the IMVS.
Availability is on a “first-come, first-serve” basis, and the IMVS does not "hold" time-slots for unpaid reservations.
Students may schedule lessons up to 30 Days in advance of the current date.
The IMVS will send out a courtesy reminder via email and text of the Student’s confirmed lesson 48 hours prior to its confirmed start-time, and then again 60 minutes prior its start-time.
PACS ending-times are not extended for clients who arrive to their lessons later than their listed start-time.
Should the Student not arrive to their in-person lesson, or log-in for their online lesson, 15 minutes after its scheduled start time, that PACS is counted as a “No-Show”, and that lesson is ineligible to be rescheduled.
All sales are final, non-transferrable, non-refundable, and will not be prorated. No exceptions.
The IMVS reserves the right to refuse service to anyone.

The Student may reschedule any PACS to another day and time without penalty up to at least 24 hours prior to their lesson’s scheduled start-time (for example, if scheduled at 3:30PM on Tuesday, than no later than by 3:30PM the day prior).
Cancellations cannot be made with less than 24 hours notice, and are treated as a “No-Show” and forfeit the payment made for that lesson. No exceptions.
The Student is responsible for canceling and rescheduling all of their own PACS using the “Cancellation / Reschedule Lesson” link provided by Acuity in the courtesy reminder emails and texts.
If the Student cancels a PACS more than 24 hours in advance, and that PACS was paid-for and scheduled “A La Carte”, it must be rescheduled to another available time slot within 28 days of its initial confirmed booking.
Rescheduled lessons may not be rescheduled a second time.
The IMVS reserves the right to same-day cancel any scheduled session for any reason. In that event, the canceled session will be rescheduled to a different day and time within 28 days of the cancellation.

Students who are scheduled for an in-person lesson, but are under the weather and past the 24 hour requirement to reschedule, may instead opt to take their lesson online via Facetime. Please contact the IMVS at least 15 minutes prior to your lesson via email or text to alert the IMVS of your request.
Students who arrive to their lesson ill will be sent home, and their lesson will be counted as a No-Show.

REGISTRATION & RECURRING PAYMENT:

Students may enroll into their ADP using this link.
Students are assigned to an ADP prior to purchasing their enrollment.
Enrollment is consentual and ongoing, and membership fees are automatically recurring every 25th day of the calendar month until the Student or the IMVS discontinues enrollment.
IMVS reserves the right to move a Student from one ADP to another, even if that ADP meets at a different day or start-time.

IMPORTANT REGISTRATION POLICIES:

Fees are Non-Refundable, Non-Transferable, and will not be Prorated for any circumstance.
Students may discontinue their enrollment from the ADP by completing the Discontinuation Form with at least 30 days notice. Students are fiscally responsible for any recurring fees that occur within 30 days of their submitted form.
NO verbal notices will be accepted.
NO make-ups for any missed classes

ADP + ILLNESS / COVID PROTOCOL:

It is recommended that Students who are experiencing cold and flu-like symptoms not attend class.
Students who attend class and exhibit cold or flu-like sypmtoms must wear a mask for the duration of their attendance and will not be permitted to perform on-mic for that class.
IMVS reserves the right to send-home any Student that attends class but is exhibiting severe cold or flu-like symptoms such that it is disruptive to the class and/or risks the spread of germs to other class members.

From time to time, IMVS may take photographs, video, and/or audio recordings of students.
The resulting media may be used for display, instruction manuals, books, marketing, website an internet and social media promotion, in both print and electronic formats, and any other promotion purposes for IMVS.
The students’ name, image, likeness, and voice may be used without further consent or payment to student.
Recordings, audio and/or visual, may be made during lessons and performances, however, only recordings from performances and public events like workshops may be used by IMVS for public display – Recordings from private one-on-one lessons are kept private and confidential, and will be used only for the student’s training and improvement.